01
Why does my Aternos server shut down on its own?
Because it is designed that way, and they explain it in their help pages: they stop empty servers to free the resources for another user, since their capacity is limited. When the last player leaves, a countdown starts and the server stops when it reaches zero. It is not something you configured wrong.
02
Why do I have to wait in a queue to start it?
Same reason. When more people want to start servers than there is capacity available, a queue forms and you move up as other servers stop. It is how they share a free service among a lot of people, and they say so openly in their documentation.
03
So is Aternos bad?
No. It is a free service that does what it promises and is more than enough for many people. The thing is that a server which switches itself off and starts when a slot frees up does not work for a community playing daily, for farms that need to keep ticking, or for a serious project. That is where it stops fitting, not before.
04
Can I move my world from Aternos to a paid server?
Yes. Download your world backup from their panel and send it over; we set it up with your plugins and configuration, and we do not charge for the migration. We have a whole guide on how it works.
05
What is the cheapest plan?
Our Minecraft plans start at €5.99/mo with VAT included, and the price you see is the price you pay. Compared to free it will always be more expensive, so the useful question is whether you need the server on while you are away.
06
Is there a queue here, or does it stop if I do not play?
No to both. The server is yours for as long as you keep it: no queue to start it and it does not stop because nobody is inside. You can stop and start it yourself from the panel whenever you like, but that is your call, not a timer.
07
Can I try it before paying?
Yes, two ways. There are two open sample servers, juega.astrolnodes.net in Germany and juega-miami.astrolnodes.net in Miami, that you can join right now. And we give a free 24-hour trial, no card, requested through a ticket.
08
Does it support Java, Bedrock and modpacks?
Yes. Java and Bedrock, with crossplay so people can join the same world from mobile or console, and one-click modpack installs from the panel. You can also upload your own if it is not on the list.
09
What if we only play at weekends?
It depends on how you play. If the server
will sit idle five days out of seven and you do not mind waiting for it to boot, staying on something free is a reasonable decision. We make sense when you want the place to stay alive while you are not looking.
10
Where are your servers?
Frankfurt and Miami. We are a Spanish company and invoice in euros with VAT, but the hardware is not in Spain and we would rather say so. From Spain, Frankfurt is more than enough for Minecraft; if your community is in Latin America, Miami is the option.