Legal document
The general conditions governing the contracting and use of Astrol Nodes services.
Last updated: 28 May 2026
These Terms and Conditions (the "Terms") govern the contracting and use of the services offered by Astrol Nodes (the "Provider") through the website astrolnodes.net. Placing an order or using any service constitutes full and unreserved acceptance of these Terms.
By accepting these Terms you declare that you are of legal age (18 years or older) and have the legal capacity to enter into a binding contract, or that you act with the due authorisation of the natural or legal person you represent.
These Terms form an integral part of the contract together with the Acceptable Use Policy, the Refund Policy, the Service Level Agreement, the Privacy Policy and the Cookie Policy (together, the "Linked Documents").
Provider: Astrol Nodes, the party offering the services.
Client / You: any natural or legal person who registers an account or contracts one or more services.
Consumer: a Client who is a natural person acting for purposes outside their trade, business, craft or profession.
Services: virtual private servers (VPS), game servers (including Minecraft, FiveM and Hytale), Discord bot hosting, dedicated servers and any other product or service offered now or in the future.
Client Content: any data, software, files, configurations or material that the Client uploads, installs, transmits or stores using the Services.
Account: the personal access credentials and customer area associated with the Client.
The Provider grants the Client the right to use the contracted Services for the duration of the billing period, in accordance with the specifications, resources and limits of the chosen plan as described at the time of purchase.
The Services are provided "as is" and "as available". Plan specifications (resources, locations, included features) may evolve for technical or commercial reasons; any material change to an active service will be communicated with reasonable notice.
The resources of each plan (CPU, RAM, storage, slots, bandwidth) are those stated in the plan. Shared and burstable resources are subject to fair use and to the limits described in the Acceptable Use Policy.
The Client undertakes to use the Services lawfully and in accordance with the Acceptable Use Policy, which forms part of these Terms. The following are expressly prohibited, among others:
The Client is solely responsible for:
The Provider will use commercially reasonable efforts to keep the Services available and stable. Availability targets, exclusions and any service credits are set out in the Service Level Agreement (SLA).
The Provider may carry out scheduled or emergency maintenance. Scheduled maintenance that may affect availability will, where reasonably possible, be communicated in advance.
To the maximum extent permitted by applicable law, and without limiting the statutory rights of Consumers:
The Services are provided without implied warranties of merchantability or fitness for a particular purpose beyond those that cannot be excluded by law. Nothing in these Terms excludes or limits liability for fraud, gross negligence, wilful misconduct, death or personal injury, or any liability that cannot be excluded under applicable law.
The Client shall hold the Provider harmless from and against any claim, penalty, loss or expense (including reasonable legal fees) brought by third parties or authorities arising from the Client Content, the Client's use of the Services or any breach by the Client of these Terms or the Linked Documents.
The Provider may suspend or terminate the Services, in whole or in part, in the following cases:
Where the circumstances allow and there is no serious or imminent risk, the Provider will give prior notice and a reasonable period to remedy the breach. The Client may cancel their Services at any time from the customer area or by support ticket; cancellation takes effect at the end of the current billing period and does not entitle the Client to a refund of amounts already paid, save as provided in the Refund Policy.
Refunds and, where applicable, the Consumer's right of withdrawal are governed by the Refund and Withdrawal Policy, which forms part of these Terms.
In summary: refunds are offered within the first 7 calendar days from activation, and only where the Service does not work correctly for reasons attributable to the Provider. Consumers additionally have the legal right of withdrawal described in that policy, which is lost once the Service is fully provisioned with the Consumer's express prior consent.
Upon cancellation, suspension for non-payment or termination, the Provider may permanently delete the Client Content five (5) days after suspension, with no obligation to retain copies. It is the Client's responsibility to export their data before that period elapses.
The Provider does not guarantee the recovery of deleted data and shall not be liable for its loss after the period stated above.
The processing of the Client's personal data by the Provider is described in the Privacy Policy.
Where the Client stores personal data of third parties within their Service, the Client acts as data controller and the Provider as data processor, processing such data solely to provide the Service and on the Client's documented instructions, in accordance with Article 28 GDPR. The Client is responsible for having a lawful basis for such processing.
The trademarks, logos, website, panels and proprietary content of Astrol Nodes are the property of the Provider or its licensors and may not be used without authorisation. The Client retains all rights over their own Client Content and grants the Provider only the licence strictly necessary to host and operate it for the purpose of providing the Service.
The Provider shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, power or network outages, attacks, failures of third-party suppliers, governmental measures or any other event of force majeure.
The Provider may update these Terms and the Linked Documents to reflect legal, technical or business changes. Material changes will be communicated with reasonable notice and published on the website. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.
The Client may not assign their rights or obligations under these Terms without the Provider's prior written consent. The Provider may assign the contract to a successor entity, giving prior notice to the Client.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force. These Terms, together with the Linked Documents, constitute the entire agreement between the parties regarding the Services.
These Terms are governed by Spanish law. For Consumers, mandatory consumer-protection rules of their country of residence within the EU continue to apply, and the courts of the Consumer's domicile shall have jurisdiction where the law so provides. For Clients who are not Consumers, the parties submit to the courts and tribunals that are competent under applicable law.
Consumers may also access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
These Terms are available in Spanish and English. In the event of any discrepancy, the Spanish version shall prevail.
For any query regarding these Terms you may contact us at [email protected], through the support ticket system or via our Discord community.
